Return Policy

 

We want you to be completely satisfied with your purchase from CoreFlex. If you're not happy with your item, our return policy gives you plenty of time to make it right.

60-Day Satisfaction Guarantee

We offer a 60-day satisfaction guarantee, so if you're not completely satisfied with your purchase, you can return it within 60 days for a full refund.

1-Year Warranty

In addition, we provide a 1-year warranty on all of our products. If your item becomes defective within this period, we will repair or replace it at no extra cost to you.

To qualify for a return, the item must be in the same condition as when you received it—unused, with original tags, and in its original packaging. You will also need the receipt or proof of purchase.

How to Return an Item

To begin a return, simply visit the "CONTACT US" page on our website and send an email with the subject line "Return request". If your return is accepted, we will send you instructions on how and where to ship your item. Please do not send anything back without getting in touch first, as we cannot accept returns without prior approval.

Damaged or Incorrect Items

Please inspect your order as soon as you receive it. If your item is damaged, defective, or not what you ordered, let us know immediately so we can resolve the issue for you. We’ll ensure that the problem is addressed as quickly as possible.

Refunds

Once we’ve received and inspected your returned item, we’ll notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed and credited to your original payment method. Please note that it may take some time for your bank or credit card provider to process the refund.

Contact Us

If you have any questions or need assistance, please don’t hesitate to reach out to us via the "CONTACT US" page. We’re always here to help!